December 17, 2009 Leave a comment
Software-as-a-Service provides answer to get speed on deployment, usability and payment process. It increase quality of service allowing user to pay as they go. But it is limited in other respects; it would not be able to deliver on the business process which the company really needed, it couldn’t be easily integrated with the existent infra-structure, it hasn’t liability on performance and security which enterprise customers demanded and finally they only have reporting system and not robots analytics to drive those systems.
Adam May claims that Oracle CRM products transcends Software-as-a-Service (SaaS) 1.0 to SaaS 2.0 in this video.